Return Policy

Refund Policy

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Returns

We do our best to minimize returns. Please read all product descriptions carefully. We try to give details on sizing and fit in all descriptions. Feel free to e-mail or message us with any questions on any products, as we are happy to help your figure out your perfect fit.

Returns must be received in new condition – unwashed, unworn, unaltered, makeup free, deodorant free, smoke free, stain free and with tags ATTACHED.

Wild Plains MUST BE notified of a return prior to shipping! All returns must be approved! Please email nikomaklein@wild-plains.com with all return requests! Please do not return without letting us know packages are coming or why they are being returned. If a return is received without notification, a store credit will be issued.

Merchandise must be postmarked within 14 days of the confirmed delivery date shown on your order’s tracking number.  Should you return an item after this time frame, we can not accept it and you will be responsible for paying to have it returned to you. 

If free shipping was chosen on returned items, original shipping costs will be subtracted from refund amount. 

Additional non-returnable items:

Gift cards

No returns on earrings, due to hygiene reasons.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, you will be issued a refund. for the returned item.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

Due to order volume & the high risk of sellouts we ARE NOT ALWAYS ABLE TO process exchanges.  If you are needing a different size, we suggest promptly placing a new order for it before it sells out

If you need to exchange an item for a different size, send us an email at nikomaklein@wild-plains.com and we will reply with instructions. Customer will be responsible for all shipping costs and returns and exchanges.

Shipping
To return your product, you should mail your product to:

2120 W 104th St Perkins Oklahoma US 74059

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Additional Notes

We do not refund the original cost of shipping.

It is at the discretion of Wild Plains to deny a return if the merchandise is in a condition showing damage or use.

All applicable promotions, discounts, offers, free items (as part of a qualifying purchase) and coupons granted at the time of purchase will be prorated and applied to the amount of refund or credit. You will be limited to 6 order returns, within a 90 day period (this does not include defective merchandise).

Please let us know within 4 days of receipt of the item if there are any errors in your order or defects in merchandise. Sometimes mistakes just happen, but we promise to correct the problem right away!